AutoLoad

Studierendenwerk Göttingen offers you the opportunity to automatically to charge up your student or staff, university or guest card when you pay. In this so-called AutoLoad procedure, you give us a SEPA direct debit mandate to collect the charged-up amounts from your checking account. 

To use the AutoLoad procedure, you need to register once via AutoLoad-Portal:

When registering, please note a declaration of consent to collect and process your data and Article 13 of the EU General Data Protection Regulation.

When registering, you will set a minimum amount and a recharging amount. After registering, the cash register system or the employees at the cash desks will offer you an immediate recharging at direct debit if the minimum amount is not met. If you agree to recharging, you will receive a receipt of the recharged amount, if you refuse, the cashier process will continue.

You can revoke your SEPA direct debit mandate at any time via AutoLoad portal. 

If the chip card is lost, it must be blocked. You can reach the competent emergency and fault reporting center of the University of Göttingen at 0551 / 39-1171 around the clock.

Please also note the overleaf printed General terms and conditions for the use of the electronic purse for cashless payment (German only).

The Internet portal allows you to view your loading and payment processes, change your password, minimum and top-up charges, disable the AutoLoad feature, and lock your card (chip card) if lost.

To gain access to the Internet portal, you must first unlock it. You do this with the data obtained when registering for the AutoLoad procedure. Please change the password when visiting the portal for the first time.